VIPTel advantages


We always endeavor to do everything to ensure customer satisfaction, and thus, we have already specified four fundamental pillars of our service provision.


First-class customer support

  • we reply to your every phone call, e-mail, or chat without letting you wait a long time
  • we are a transparent operator. You do not have to bind yourself or be worried about any hidden fees and restrictions
  • we will prepare a quotation or a price comparison fast according to your wishes and circumstances
  • we will give you advice on suitable plans, services, and devices
  • we will deliver purchased phones and other devices configured

Customized services

  • we offer a fair and individual approach – with us, you only pay for what you need and use in reality
  • if none of our plans is convenient for you, we will be happy to produce a customized solution for you
  • we bring a diverse offer of services: special numbers (toll-free line 0800, shared-cost line 0850, short number 18 xxx, international numbers), virtual fax, voicemail, IVR - interactive voice response, phone PBXs, solutions for call centers, bulk SMS, etc.
  • API connection with various types of software or CRM systems

State-of-the-art technology

  • with our state-of-the-art landline, you can use all the outstanding advantages of VoIP modern phones, or you can have the landline on you on your mobile phone or notebook through a VoIP webRTC phone
  • you can set up your phone number on multiple phones simultaneously
  • thanks to the functionality of multiple concurrent calls, you can have a phone call simultaneously with multiple people using a single phone number
  • thanks to video calls, you can hear and see a caller
  • manage your voice voicemail anytime or forward your calls in your Customer Zone

Bargain prices

  • we offer bargain prices and economical calls to landlines as well as mobile networks in the Slovak Republic and the EU
  • with our voice plans, you only pay for what you actually use up, or you can use monthly fees as a credit for calling
  • you can make unlimited free calls within the VIPTel network
  • thanks to a safety limit set up, our system automatically protects your consumption

If you still hesitate whether our offer of VIPTel services is favorable, we will be happy to prepare a non-binding price comparison for you. Send us your invoice issued by your current provider (your personal data can be blinded), and you will find out how much you would save by using our services.

Feel free to contact us

by e-mail to

[email protected]

by phone on our customer hotline

+421 (0) 2 20 28 20 28

or through the contact form below

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